Expert advice on how to defend your payroll business from the most common cybersecurity threat
Inside Payroll: My Digital’s Industry Report
April 2023
Two traits exist in payroll. A steely determination to get the job done and the ability to take little or no credit for doing so. It’s a case of rolling your sleeves up, getting on with it, and repeat.
But so often, businesses and leaders underestimate how important the department is. Inside Payroll brings together the findings from professionals across the UK, with feedback on the day-to-day challenges, how much weight the payroll department has in the decision-making of businesses, and advice on how to make the payroll work better.
Contents
- What makes a successful payroll department
- Challenges for payroll teams
- The ease of processing payments
- Long term planning
- The influence of the department
- Efficiency in payroll processing
- How Government should best engage
Read on to learn more
1. In your experience what makes up a successful payroll department?
Understanding the intimacies of a team is vital, and the pressures that can fall on the shoulders of payroll are only understood by those working in it. So, what makes a payroll team tick in the eyes of our respondents?
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Integrated, business-wide technology = 25% agreed
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Achievable service level agreements = 21% agreed
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A small, but expert team = 21% agreed
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Other = 13% agreed
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Manageable payments = 12% agreed
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A large team to spread the work = 8% agreed
The results lean towards a department where the quality of people is respected over the quantity of headcount. Integration with the broader business is also deemed vital, and SLAs being realistic.
2. What have been the biggest challenges for payroll managers?
Businesses up and down the UK and beyond have had to respond quickly to keep pace with soaring costs, switches to legislation and complete u-turns make for difficulties. But, understanding the micro aspects that affected individuals rather than the macro topics that impacted them.
The key finding was around simple, yet all too common flaws in any business.
