A premium contractor payroll software suite designed to increase operational efficiency, reduce processing costs, and scale with confidence.
300,000+ workers paid each month
A normal operational month on our platform.
1 in 2 SafeRec accredited umbrellas
Widely adopted payroll platform across the SafeRec ecosystem.
1 in 3 FCSA accredited umbrellas
Trusted by FCSA-accredited umbrella sector.
90+
Net Promoter Score (NPS)
Earned through delivery,
not promises.
Every part designed to work together – onboarding, payroll, and cash.
Onboarding,
without friction
Centralised onboarding handles every umbrella requirement in one place – from SDC assessments and KIDs to right-to-work checks and contracts.
Automated communications remove manual chasing, allowing teams to request missing documents or send bulk updates without breaking the flow.
Seamless integration between CRM and payroll system ensures contractors are payroll-ready the moment onboarding is complete.
From first contact to payroll-ready, without spreadsheets or workarounds.
Timesheets,
finally solved
Our AI-powered engine reads and extracts timesheet data from any file format – no templates, no reformatting, no manual handling.
Automatic validation checks totals before processing, while smart matching links timesheet lines directly to existing assignment records.
processing timesheets
Where payroll meets cash
Automated Open Banking feeds pull transactions directly into the platform, while smart bank rules allocate funds to the correct customer accounts.
Payroll processing is directly linked to cash matching, removing manual reconciliation and reducing financial exposure.
No payroll runs without confirmed funds. No guesswork.
Compliance by design, not by exception
The platform automatically verifies National Minimum Wage compliance and adjusts margins where required – without manual intervention.
Multiple payrolls for the same worker within a single period are handled automatically, rolling back and recombining payslips to prevent overpayment.
Support for multiple payroll models and bespoke bureau configurations gives flexibility without sacrificing control.
Our Compliance Portal is designed specifically to help contractor payroll businesses manage Joint Several Liability exposure – giving agency clients real-time visibility of their obligations.
Real-time finances,
no surprises
Payroll and finance processes are fully integrated, with account postings created automatically when payroll runs.
Instant margin reporting through our built-in BI layer gives leadership and finance teams immediate insight – without exports, delays, or spreadsheets.
Decisions made on live data, not last week’s reports.
HELPDESK
Helpdesk performance metrics are published weekly on LinkedIn.
Support That Understands Payroll
UK-based payroll specialists supporting complex umbrella operations with measurable response times and real accountability.
Support That Understands Payroll
UK-based payroll specialists supporting complex umbrella operations with measurable response times and real accountability.
UK-based payroll specialists
90+ NPS
1 minute first response time
2 hours average resolution time
INSIDE THE PLATFORM
A modular platform built for complex umbrella payroll environments
A modular platform built for complex umbrella payroll environments
Core Operations
Core Operations
Our umbrella payroll software is built around a fully integrated operational core – combining payroll processing, financial control and real-time reporting in one controlled environment.
Drive your business with a powerful Umbrella Payroll Engine
- Full auto-enrolment module, ensuring a swift completion of the pension duties
- My Digital integrates with HMRC. Receive and apply any tax code and student loan changes through our umbrella payroll software
- Employee Portal – employees can access their payslips and submit expenses online
Exporting financial data to third party accounting packages is a thing of the past
Integrated business intelligence toolset powered by Amazon Quick Suite
- Uncover and pinpoint any strengths and weaknesses in your operations
- Build top quality reports
- Automated data sync- get instant access to the most up-to-date business information
- Great looking data visualisations
- Highly customisable interface to suit your business needs
- Secure data sharing and presentation for only the client to access
Contractor Lifecycle
Contractor Lifecycle
Our umbrella payroll software supports the full contractor lifecycle – from initial onboarding and CRM tracking through to portal access, expense submission and mobile app interaction. Every stage operates within a single contractor record.
People Hub framework lets you access all contractor data from a single contractor record.
Keep your contractors in the loop
My Digital App brings the functionality of the contractor portal to a Mobile App environment. It’s optional to our cloud-based umbrella payroll software, but provides the flexibility and convenience that contractors look out for.
A user-friendly interface allows contractors to submit and view their expense claims with a dashboard view of the tax year to date, view pay history and download their payslips, P60s and P45s.
- Easy to use, intuitive controls
- No cost to the contractor
- Suitable for both Android and Apple devices
Contractors can claim and track expenses on the go
Compliance & Integration
Compliance & Integration
Umbrella payroll operations require strict compliance and seamless integration across agencies, end clients and financial systems. The My Digital platform addresses both through configurable compliance tools and an extensible API framework.
Flexible IR35 testing tool to provide peace of mind
- Choose your own questions, weightings and outcomes to suit your IR35 assessment process
- Flexible configuration
- Job role and assignment level assessments
- Distribution of IR35 determinations up and down the supply chain
- Assessments stored in the cloud within the contractor record
My Digital API Portal brings a unique level of flexibility when it comes to integrating existing business systems into the payroll engine or any other module.
- integrate your CRM with our powerful payroll engine and enjoy automated data flow
- connect any other system such as VMS or finance to create a tailored business platform
My Digital API portal also provides an unparalleled efficiency boost for the supply chain integrating Pay&Charge system for Recruitment Agencies (My Digital Timesheets) with Umbrella Company systems (My Digital Umbrella), ensuring seamless flow of data and contractor information between both parties.
testimonials
Results from Umbrella Operators
Switching to My Digital significantly improved our internal efficiency, from faster worker registrations to fully streamlined payroll processing. The system gives us confidence that our processes remain compliant with HMRC and pension requirements while operating at scale.
Sean White
Managing Director, Omnia Outsourcing
We chose My Digital to grow with technology rather than increase headcount. By removing manual processing and consolidating operations into one environment, we’ve been able to scale the business with greater control and visibility.
Drey Francis
CEO, Compass Contracting
The implementation was quick and seamless, even under tight timelines. Since adopting My Digital, we’ve improved internal efficiencies, particularly in onboarding, with none of the payroll errors experienced on previous systems.
Taylor Yates
Managing Director, A Pay Services
FAQ
Frequently Asked
Questions
Everything you need to know before switching.
The software is built specifically for umbrella payroll, with automated processes aligned to current HMRC guidance and employment legislation. It reduces manual handling, applies consistent rules, and maintains clear audit trails to help minimise compliance risk.
Yes. The platform is designed to handle changes in volume without additional manual effort. Whether you onboard hundreds or thousands of contractors, processing remains stable, accurate, and predictable.
Core payroll tasks such as calculations, deductions, payslip generation, reporting, and payments are automated. This reduces reliance on manual intervention, lowers error rates, and frees teams to focus on exceptions rather than routine processing.
The system provides real-time reporting and dashboards covering costs, margins, volumes, and key payroll metrics. This allows leadership and finance teams to access accurate information without relying on spreadsheets or ad hoc reports.
Dedicated support is provided by payroll specialists who understand umbrella payroll. Clear escalation paths and defined response times ensure issues are resolved quickly and with minimal disruption.
Legislative updates are monitored continuously and applied centrally within the platform. Changes are implemented proactively, so clients remain compliant without needing system overhauls or manual fixes.
Get Started
See the Platform in Action
Walk through your umbrella payroll use case with our team and explore how the system supports your operations, compliance and finance.
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My Digital Accounts Ltd is a registered company (company registration number 09514480) and acts as an agent of GoCardless Ltd. GoCardless Ltd (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services, including account information services.